After having surpassed the challenging yet enriching Continuous Improvement (CI) Journey for seven (7) months, RO2’s CI Team had finally reached the zenith – i.e., the highly-anticipated CI Cluster Symposium and Graduation Rites. Passing through the proverbial “eye of a needle,” the CI Team members had been entitled to receive their hard-earned certificates, at last. continue reading : Continuous Improvement: A Challenge to Conquer