APPLICATION FOR SERVICE RECORDS/CERTIFICATION OF EMPLOYMENT

Schedule of Availability of Service:
Monday – Friday
8:00 am – 5:00 pm no noon break

Who May Avail of the Service?
Officers/employees at the regional level inclusive of officials at the Division level.

What are the Requirements?
1. Written request for the issuance of service record/certification of employment.

Duration:
1 hour (under normal circumstances)

How to avail of the Service?

StepApplicant/ClientService ProviderDuration of Activity
(Under Normal Circumstances)
Person-in-ChargeFees
1Written request (secure a request form at the personnel office)Receive RequestWithin 1 minuteLoreta A. Carlos
[Administrative Aide VI]
2Prepare the requested Service Record/Certification of EmploymentWithin 40 minutesFresneida H. Achanzar
[Administrative Officer IV]
3Review the documentWithin 15 minutesJocelyn C. de Polonia
[Administrative Officer V]
4Signature by the RD/Authorized RepresentativeWithin 2 minutesJocelyn C. de Polonia
[Administrative Officer V]

Atty. Jose Mario M. Macarilay
[Chief Administrative Officer]

Estela L. Cariño
[OIC-Regional Director]
5Record and release documentWithin 2 minutesLoreta A. Carlos
[Administrative Aide VI]
END OF TRANSACTION

APPLICATION FOR AUTHORITY TO TRAVEL ABROAD (PERSONAL/OFFICIAL BUSINESS/OFFICIAL TIME)

Schedule of Availability of Service:
Monday – Friday
8:00 am – 5:00 pm no noon break

Who May Avail of the Service?
Officers/employees at the regional level inclusive of officials/employees at the Division/School levels.

What are the Requirements?

  1. Letter request for RO employees to travel abroad. Indorsement Letter from the Division Office (for SDO/School Level officials and employees) for authority to travel abroad.
  2. Duly accomplished CS Form 6 (RO/SDO/School officials and employees)
  3. Clearance from money and property accountabilities.
  4. Provident Clearance from RO/SDO/School, whichever is applicable.
  5. For School Heads (SHs): Designation Order from the Schools Division Superintendent (SDS) of an Officer-In-Charge to take care of the school while the SH is on travel.
  6. For Teachers: Certification from the Principal duly approved by the SDS of a substitute teacher to take the load of the teacher who is on travel abroad.
  7. For travels abroad on OB or OT, accomplished Travel Authority Request Form A (per DepED Order No. 43, s. 2014) and requests duly approved in the Regional Office should reached the Central Office at least 15 days before departure.

Duration:
1 hour and 30 minutes (under normal circumstances)

How to avail of the Service?

StepApplicant/ ClientService ProviderDuration of Activity (Under Normal Circumstances)Person in-ChargeFeesForm
1Present documents to the Records Section of the ROStamp documents as receivedWithin 5 minutesMercedita Manauis
[Administrative Aide VI]

Carolle Leonillo
[Clerical Aide]
2Proceed to the Personnel Section with duly stamped documentsReceive and evaluate completeness of supporting documentsWithin 20 minutesLoreta A. Carlos
[Administrative Aide VI]

Evangeline T. Bangi
[Clerical Aide]
3Act on the Form 6 and prepare the Indorsement LetterWithin 20 minutesLoreta A. Carlos
[Administrative Aide VI]

Evangeline T. Bangi
[Clerical Aide]
4Review and sign Form 6/initial for approvalWithin 10 minutesJocelyn C. de Polonia
[Administrative Officer V]

Atty Jose Mario M. Macarilay
5Record and release documentWithin 5 minutesLoreta A. Carlos
[Administrative Aide VI]

Evangeline T. Bangi
[Clerical Aide]
6Proceed to the Chief Administrative Officer, Administrative DivisionReview and initial for approvalWithin 5 minutesJose Mario M. Macarilay
[Chief Administrative Officer]
7Proceed to the Assistant Regional Director's OfficeReview and initial for approvalWithin 5 minutesBenjamin D. Paragas
[OIC, Assistant Regional Director]
8Proceed to the Regional Director's OfficeApproval/SignatureWithin 10 minutesEstela L. Cariño
[OIC, Regional Director]
9Proceed to the Records Section OfficeRelease DocumentsWithin 10 minutesRonald L. Perlas
[Administrative Officer V]
END OF TRANSACTION

APPLICATION FOR LEAVE (VACATION/SICK/MATERNITY/PATERNITY/ SOLO PARENT/MAGNA CARTA FOR WOMEN/OTHER LEAVES)

Schedule of Availability of Service:
Monday – Friday
8:00 am – 5:00 pm no noon break

Who May Avail of the Service?
Officers/employees at the regional level inclusive of officials/employees at the Division/School levels.

What are the Requirements?

    1. Letter request for RO employees to go on leave. Indorsement Letter from the Division Office (for SDO/School Level officials and employees)
    2. Duly accomplished CS Form 6 (RO/SDO/School officials and employees)
    3. Clearance from money and property accountabilities and Provident Clearance from RO/SDO/School for leave of absence for one (1) month or more

Additional Documents:

  1. For Solo Parent leave: Solo parent ID from DSWD
  2. For Rehabilitation Privilege Leave: Incident Report from PNP/School Head, Medical Certificate specifying number of days to recuperate.
  3. For leave under Magna Carta For Women: Medical Certificate specifying that illness is related to the female reproductive organs and number of days to recuperate.
  4. For Paternity Leave: Birth Certificate of Child

Duration:
1 hour and 30 minutes (under normal circumstances)

How to avail of the Service?

StepApplicant/ClientService ProviderDuration of Activity (Under Normal Circumstances)Person-in-ChargeFees
1Present documents to the Records Section of the ROStamp documents as receivedWithin 5 minutesMercedita Manauis
[Administrative Aide VI]

Carolle Leonillo
[Clerical Aide]
2Proceed to the Personnel Section with duly stamped documentsReceive and evaluate completeness of supporting documentsWithin 20 minutesLoreta A. Carlos
[Administrative Aide VI]

Evangeline T. Bangi
[Clerical Aide]
3Act on the Form 6 and prepare the Indorsement LetterWithin 20 minutesLoreta A. Carlos
[Administrative Aide VI]

Evangeline T. Bangi
[Clerical Aide]
4Review and sign Form 6/initial for approvalWithin 10 minutesJocelyn C. de Polonia
[Administrative Officer V]
5Record and release documentWithin 5 minutesLoreta A. Carlos
[Administrative Aide VI]

Evangeline T. Bangi
[Clerical Aide]
6Proceed to the Chief Admin. Officer Office, Admin. DivisionReview and initial for approvalWithin 5 minutesJose Mario M. Macarilay
[Chief Administrative Officer]
7Proceed to the Asst. Regional Director’s OfficeReview and initial for approvalWithin 5 minutesBenjamin D. Paragas
[OIC-Assistant Regional Director]
8Proceed to the Regional Director’s OfficeApproval/ Signature by the RDWithin 10 minutesEstela L. Cariño [OIC-Regional Director]
9Proceed to the Records Section OfficeRelease documents Within 10 minutesRonald L. Perlas
[Administrative Officer V]
END OF TRANSACTION

APPLICATION FOR TERMINAL LEAVE BENEFITS

Schedule of Availability of Service:
Monday – Friday
8:00 am – 5:00 pm no noon break

Who May Avail of the Service?
Officers/employees at the regional level inclusive of officials/employees at the Division/School levels.

What are the Requirements?

    1. Receipt of application for retirement (for RO officials and employees) / Indorsement from the Division Office (for SDO/School Level officials and employees)
    2. Form 6 / Approved leave application
    3. Certificate of Leave Service Record/Abstract of Leave, duly signed (with supporting documents if with forwarded balance from one office/school to another)
    4. Certified photocopy of employees Leave Card from employment to last date of service duly audited by the HRMO/Personnel-Incharge
    5. Updated/latest Service Records
    6. Certified photocopy of latest appointment
    7. Certificate of Last Payment
    8. Certification of Highest Salary Received /Notice of Salary Adjustment (NOSA) / NOSA indicating plus one SG higher for teaching and related teaching personnel
    9. Applicant’s authorization (in affidavit form) to deduct all financial obligations with the employer/agency
    10. Statement of Assets, Liabilities and Networth as of date of retirement
    11. Clearance from money, property and legal accountabilities from School/Division Offices including Provident Clearance
    12. For long overdue claims, certification of non-payment of TLB by the SDO accountant
    13. In case of resignation, employees letter of resignation duly accepted by the Head of the Agency

Additional Requirements in case of death of claimant:

  1. Death certificate authenticated by the National Statistics Office (NSO)
  2. Marriage contract authenticated by the NSO (if married)
  3. Birth certificate of all surviving legal heirs authenticated by the NSO
  4. Designation of next-of-kin
  5. Waiver of rights of children, 18 years old and above/waiver of siblings/waiver of parents

Duration:
4 hours (under normal circumstances)

How to avail of the Service?

StepApplicant/ClientService ProviderDuration of Activity
(Under Normal Circumstances)
Person-in-ChargeFees
1Present documents to the Records Section of the ROStamp documents as receivedWithin 5 minutesMercedita Manauis
[Administrative Aide VI]

Carolle Leonillo
[Clerical Aide]
2Proceed to the Personnel Section with duly stamped documentsEvaluate completeness of supporting documents

For RO employees:
-Prepare Abstract of Leave Credits earned and used/Form 6 and other documents.
For SDOs, check the correctness of leave/ service credit balance as against other supporting documents
Within 2 hoursFresneida H. Achanzar
[Administrative Officer IV]
3Prepare transmittal/ memorandum for the Chief, BFDWithin 30 minutesFresneida H. Achanzar
[Administrative Officer IV]
4Review leave/service credit balance as against other supporting documents and initial for approvalWithin 35 minutesJocelyn C. de Polonia
[Administrative Officer V ]
5Proceed to the Chief Admin. Officer Office, Admin. DivisionReview and initial Within 5 minutesJose Mario M. Macarilay
[Chief Admin. Officer]
6Proceed to the Asst. Regional Director’s OfficeReview and initial Within 5 minutesBenjamin D. Paragas
[OIC-Assistant Regional Director]
7Proceed to the Regional Director’s OfficeApproval/Signature by the RDWithin 30 minutesEstela L. Cariño
[OIC-Regional Director]
8Proceed to the Records SectionRelease documents to the Finance Division Within 10 minutesRonald L. Perlas
[Administrative Officer V]
END OF TRANSACTION

APPLICATION FOR RETIREMENT UNDER RA 8291, PD 1146, RA 660 (PENSION PLAN) & RA 1616

Schedule of Availability of Service:
Monday – Friday
8:00 am – 5:00 pm no noon break

Who May Avail of the Service?
Officers/employees at the regional level inclusive of officials/employees at the Division/School levels.

What are the Requirements?

    1. Application for Retirement
    2. Indorsement of the Schools Division Superintendent.
    3. Updated Service Records
    4. Latest Notice of Salary Adjustment (NOSA)
    5. Self-declaration of pendency/non pendency of administrative case
    6. Clearance from money/property accountabilities from district/division/region (for regional office employees)
    7. Provident Loan Clearance
    8. Clearance from legal accountabilities from school/division/region (for regional office employees)
    9. Statement of Assets, Liabilities and Networth (SALN) as of date of retirement
    10. GSIS Clearance (for RA 1616)

Additional requirements in case of death of claimant:
Additional Requirements in case of death of claimant:

  1. Death certificate authenticated by the National Statistics Office (NSO)
  2. Marriage contract authenticated by the NSO (if married)
  3. Birth certificate of all surviving legal heirs authenticated by the NSO
  4. Designation of next-of-kin
  5. Waiver of rights of children, 18 years old and above/waiver of siblings/waiver of parents

Duration:
1 hour (under normal circumstances)

How to avail of the Service?

StepApplicant/ClientService ProviderDuration of Activity
(Under Normal Circumstances)
Person-in-ChargeFees
1Present documents to the Records Section of the ROStamp documents as receivedWithin 5 minutesMercedita Manauis
[Administrative Aide VI]

Carolle Leonillo
[Clerical Aide]
2Proceed to the Personnel Section with duly stamped documentsEvaluate completeness of supporting documents

For RO employees:
-Prepare Abstract of Leave Credits earned and used/Form 6 and other documents.
For SDOs, check the correctness of leave/ service credit balance as against other supporting documents
Within 2 hoursFresneida H. Achanzar
[Administrative Officer IV]
3Prepare transmittal/ memorandum for the Chief, BFDWithin 30 minutesFresneida H. Achanzar
[Administrative Officer IV]
4Review leave/service credit balance as against other supporting documents and initial for approvalWithin 35 minutesJocelyn C. de Polonia
[Administrative Officer V ]
5Proceed to the Chief Admin. Officer Office, Admin. DivisionReview and initial Within 5 minutesJose Mario M. Macarilay
[Chief Admin. Officer]
6Proceed to the Asst. Regional Director’s OfficeReview and initial Within 5 minutesBenjamin D. Paragas
[OIC-Assistant Regional Director]
7Proceed to the Regional Director’s OfficeApproval/Signature by the RDWithin 30 minutesEstela L. Cariño
[OIC-Regional Director]
8Proceed to the Records SectionRelease documents to the Finance Division Within 10 minutesRonald L. Perlas
[Administrative Officer V]
END OF TRANSACTION

CERTIFICATION, AUTHENTICATION and VERIFICATION (CAV)

Schedule of Availability of Service:
Monday – Friday
8:00 am – 5:00 pm no noon break

Who May Avail of the Service?
Students/Graduates of elementary and secondary schools in the region

What are the Requirements?
a. Public School
1. Student Permanent Records Form (F-137) – present original copy and 2 photocopies
2. Diploma – present original copy and 2 photocopies
3. Certificate of Graduation issued by School Head (original copy)
4. Certification from the Schools Division Superintendent (original copy)
5. Two (2) pieces passport size ID picture (original copy)
b. Private School
1. Student Permanent Records Form (F-137) – present original copy and 2 photocopies
2. Diploma with SO Number – present original copy and 2 photocopies
3. Certificate of Graduation issued by school head (original copy)
4. Certification from the Schools Division Superintendent (original copy)
5. Special Order for graduates of secondary schools issued by the Division Office for two-level schools or by the Regional Office for the three-level schools
6. Two (2) pieces passport size ID picture (original copy)
For Undergraduates
1. Student Permanent Records Form (F-137) (Present original copy and 2 photocopies)
2. Certification of Enrolment/Attendance from the school (original copy)
3. Certification signed by the Schools Division Superintendent (original copy)
4. Two (2) pieces passport size ID picture (original copy)

c. ALS, A&E and PEPT Passers
1. Diploma (original copy)
2. PEPT or A&E Result (original copy)
3. Certification from the Central Office (BALS and NETRC) (original copy)
4. Certification from the Schools Division Superintendent (original copy)
5. Two (2) pieces passport size ID picture (original copy)

Duration:
1 hour and 30 minutes (under normal condition)

How to avail of the Service?

StepApplicant/ClientService ProviderDuration of Activity (Under Normal Circumstances)Person in-chargeFeesForm
1Applicant/Client secures and fills-up application form from the DepED Regional Office, Records SectionIssues Application FormWithin 10 minutesMercedita Manauis
[Administrative Aide VI]

Carolle Leonillo
[Clerical Aide]

Nancy Dalumay
[Clerical Aide]
2Submit the accomplished application form with complete required documents to the DepEd Regional Office, Records SectionCheck as to the completeness of the requirementsWithin 5 minutesMercedita Manauis
[Administrative Aide VI]

Carolle Leonillo
[Clerical Aide]

Nancy Dalumay
[Clerical Aide]
3Refer to the Legal Unit in case of discrepancy in the name/date of birth/place of birth etc.Within 10 minutesRonald L. Perlas
[Administrative Officer V]
4Verify the authenticity of school recordsWithin 10 minutesRonald L. Perlas
[Administrative Officer V]
5Refer to School/Division concerned in case of discrepancyWithin 30 minutesRonald L. Perlas
[Administrative Officer V]
6Receive and record application with complete requirements which shall be processed within three (3) working daysWithin 10 minutesMercedita Manauis
[Administrative Aide VI]

Carolle Leonillo
[Clerical Aide]

Nancy Dalumay
[Clerical Aide]
7Issue claim stub indicating the date of release at DFA (5 working days from date of transmittal)Within 5 minutesMercedita Manauis
[Administrative Aide VI]

Carolle Leonillo
[Clerical Aide]

Nancy Dalumay
[Clerical Aide]
8Advise applicant to claim his/her documents at the DFA (Pasay City) on date indicated in the claim stubWithin 1 minuteMercedita Manauis
[Administrative Aide VI]

Carolle Leonillo
[Clerical Aide]

Nancy Dalumay
[Clerical Aide]
END OF TRANSACTION with Client

FILING OF COMPLAINTS

Schedule of Availability of Service:
Monday-Friday
8:00 am – 5:00 pm without noon break

Who may avail of the Service:
Any person may file an administrative complaint against any DepEd Official or Employee at the Regional Office or against any teaching personnel within Region 2.

What are the Requirements:
Number of Copies: Minimum of four (4) sets
(The complaint and its annexes shall be in such number of copies as there are respondents, plus two (2) copies for the official file)
Form of Complaint
Under oath and written in a clear, simple, and concise language so as to inform the person complained of, about the nature and cause of the accusation against him.
Content of Complaint
1. Full name and address of the complainant
2. Full name and address of the person complained of, as well as his position and office in the Department of Education
3. A narration of the relevant and material facts which show the acts or omissions as allegedly committed by the person
4. Certified true copies of documentary evidence and affidavits of his/her witnesses, if any
5. Certificate of Non-Forum Shopping

Duration:
30 minutes

How to avail of the Service:

StepApplicant/ClientService ProviderDuration of Activity
(Under Normal
Circumstances)
Person in-chargeFeesForm
1Proceeds to the Legal Unit and presents the complaint with its
attachments
The Legal Unit does
initial evaluation as to compliance with
requirements and gives advice as appropriate.

In case of noncompliance
to the requirements, the Legal Unit issues checklist of
requirements and
advises client to
complete the
requirements.

In case of compliance
to requirements, the
Legal Unit directs the
client to proceed to the
Records Section, the
Official Receiving Arm
of DepED Regional Office.
within 15 minutesPhilip Ulysses T. Castillo
(Legal Assistant II)
-OR-
Jan Dominique O. Miralles
(Administrative Assistant I)
None
2Proceedsto the Records
section
Records Section
receives the complaint
along with its
attachments, if any
within 5 minutesReceiving clerk/
authorized
employee
3Obtains the officially
received documents
Records Section issues
the officially received
copiesto the client
within 5 minutesReceiving clerk/
authorized
employee
4Files the complaint along
with its attachments at the
Office of the RD
The Office of the RD
receives the complaint
along with its
attachments for the
evaluation of the
Disciplining Authority
within 5 minutes Receiving clerk/
authorized
employee

FILING OF MOTION FOR CONSIDERATION

Schedule of Availability of Service:
Monday-Friday
8:00 am – 5:00 pm without noon break

Who may avail of the Service:
Any person may file an administrative complaint against any DepEd Official or Employee at the Regional Office or against any teaching personnel within Region 2.

What are the Requirements:
Number of Copies: Minimum of four (4) sets (The MR and its annexes shall be in such number of copies as there are respondents, plus two (2) copies for the official file)Content:The MR shall state the grounds relied upon.
Limitation: Only one (1) MR shall be allowed.

Duration:
25 minutes

How to avail of the Service:

StepApplicant/ClientService ProviderDuration of Activity
(Under Normal
Circumstances)
Person in-ChargeFeesForm
1Proceeds to the Legal Unit and presents the MR with its attachments.

In case of noncompliance
to the requirements, the Legal Unit issues checklist of requirements and
advises client to
complete the
requirements.

In case of compliance
to requirements, the Legal Unit directs the client to proceed to the
Records Section, the Official Receiving Arm
of DepED Regional Office
The Legal Unit does
initial evaluation as to compliance with
requirements
within 10 minutesPhilip Ulysses T. Castillo
(Legal Assistant II)
-OR-
Jan Dominique O. Miralles
(Administrative Assistant I)
None
2Proceeds to the
Records section
Records Section
receives the MR along
with its attachments, if
any.
within 5 minutesReceiving clerk/
authorized
employee
3Obtains the officially
received documents
Records Section issues
the officially received
copies to the client
within 5 minutesReceiving clerk/
authorized
employee
4Files the MR along with
its attachments at the
Office of the RD
The Office of the RD
receives the complaint
along with its
attachments for the
evaluation of the
Disciplining Authority
within 5 minutesReceiving clerk/
authorized
employee

REQUEST FOR CORRECTION OF ENTRIES IN SCHOOL RECORDS

Schedule of Availability of Service:
Monday-Friday, 8:00 am – 5:00 pm, no noon break

Who may avail of the Service?
Students or Graduates of Public/Private Elementary and Secondary Schools in the Region

What are the requirements?
1. Letter-Request addressed to the Regional Director
2. Certificate of Live Birth Issued by NSO (1 Original and 1 Photocopy)
3. Affidavit of Discrepancy or Affidavit of Two (2) Disinterested Persons (1 Original)
4. School Record or Diploma bearing the erroneous entry (1 Original and 1 Photocopy)

Duration:
40 minutes

How to avail of the Service:

StepApplicant/ClientService ProviderDuration of Activity
(Under Normal
Circumstances)
Person in-chargeFeesForm
1Submits the letterrequest
and requirements at the Legal Unit
The Legal Unit
receives, reviews
and evaluates the
letter-request and
its attachments, if
any
within 15 minutesPhilip Ulysses T. Castillo
(Legal Assistant II)
-OR-
Jan Dominique O. Miralles
(Administrative Assistant I)
None
2The Legal Unit
prepares the Order
approving the
request for
correction of
entries in the
school records
within 10 minutesPhilip Ulysses T. Castillo
(Legal Assistant II)
-OR-
Jan Dominique O. Miralles
(Administrative Assistant I)
3The RD/ARD signs
the Order
within 10 minutesEstela L. Cariño
(Regional Director)
-OR-
Benjamin D. Paragas
(Assistant Regional Director)
4Receives the OrderThe Legal Unit
issues the receiving
copy to the client
within 5 minutesPhilip Ulysses T. Castillo
(Legal Assistant II)
-OR-
Jan Dominique O. Miralles
(Administrative Assistant I)

PAYMENT OF SALARIES AND OTHER BENEFITS OF NEWLY HIRED TEACHERS/EMPLOYEES

Schedule of Availability of Service:
Monday – Friday
8:00 am – 5:00 pm no noon break

Who May Avail of the Service?
Teachers and Employees paid by the PSU

What are the Requirements?
1. Xerox copy of approved appointment
2. PSU Form 1
3. Certification of First Day of Service
4. DTR/Form 7
5. Panunumpa
6. Statement of Assets and Liabilities
7. BIR Form 1902
8. Certification of Availability of Funds
9. GSIS Business Partner Number
10. PHILHEALTH NUMBER
11. ATM ACCOUNT NUMBER

Duration:
30 minutes (under normal circumstances)

How to avail of the Service?

StepApplicant/ClientService ProviderDuration of Activity (Under Normal Circumstances)Person in ChargeFees
1Submit documents to the person in chargeReceive and check correctness & completeness of papers5 minutesAuthorized employee
2Review/check/sort documents (for file & supplementary docs. for payroll)10 minutesAuthorized employee
3Assign employee number3 minutesAuthorized employee
4Prepare Masterfile for integration in the payroll2 minutesAuthorized employee
5Prepare indorsement to division offices for payment of unpaid salaries.10 minutesAuthorized employee
END OF TRANSACTION
Batanes - Laljaj R. Deza

Cagayan -
Elementary: Marichu Z. Sia
Secondary: Leilanie A. Sion

Isabela, Cauayan, Ilagan, Santiago - Leilanie A. Sion, Rizalina C. Domingo, Laljaj R. Deza

Nueva Vizcaya, Quirino - Aldiadona P. Sedano

Tuguegarao - Lellanie A. Sion

REQUEST FOR ADDITIONAL/STOPPAGE/ADJUSTMENT OF DEDUCTIONS

Schedule of Availability of Service:
Monday – Friday
8:00 am – 5:00 pm no noon break

Who May Avail of the Service?
Teachers and Employees paid by the PSU

What are the Requirements?
1. PSU FORM 2 (Request for Stoppage/Additional and Change of Deductions)
2. Certificate of Full Payment (if request is to terminate loans before due date)
3. Official Receipt (in case of payment over the counter)

Duration:
10 minutes (under normal circumstances)

How to avail of the Service?

StepApplicant/ClientService ProviderDuration of Activity (Under Normal Circumstances)Person in ChargeFees
1Submit documents to the person inchargeReceive the duly filled up form for deductions (PSU Form 2)2 minutesAuthorized employee
2Check if request is valid5 minutesAuthorized employee
3Update Records of deduction3 minutesAuthorized employee
End of Transaction
Batanes - Laljaj R. Deza

Cagayan -
Elementary: Marichu Z. Sia
Secondary: Leilanie A. Sion

Isabela, Cauayan, Ilagan, Santiago - Leilanie A. Sion, Rizalina C. Domingo, Laljaj R. Deza

Nueva Vizcaya, Quirino - Aldiadona P. Sedano

Tuguegarao - Lellanie A. Sion

REQUEST FOR CHANGE OF STATUS AND ADDITIONAL DEPENDENTS

Schedule of Availability of Service:
Monday – Friday
8:00 am – 5:00 pm no noon break

Who May Avail of the Service?
Teachers and Employees paid by the PSU

What are the Requirements?
1. Special Order for change of status
2. Marriage Certificate
3. Birth Certificate of Child/children
4. BIR Form 2305

Duration:
10 minutes (under normal circumstances)

How to avail of the Service?

StepApplicant/ClientService ProviderDuration of Activity (Under Normal Circumstances)Person in ChargeFees
1Submit documents to the person inchargeReceive the duly filled-up documents2 minutesAuthorized employee
2Check if papers are complete5 minutesAuthorized employee
3Update employee record3 minutesAuthorized employee
End of Transaction
Batanes - Laljaj R. Deza

Cagayan -
Elementary: Marichu Z. Sia
Secondary: Leilanie A. Sion

Isabela, Cauayan, Ilagan, Santiago - Leilanie A. Sion, Rizalina C. Domingo, Laljaj R. Deza

Nueva Vizcaya, Quirino - Aldiadona P. Sedano

Tuguegarao - Lellanie A. Sion

ISSUANCE OF CERTIFICATE OF LAST PAYMENT

Schedule of Availability of Service:
Monday – Friday
8:00 am – 5:00 pm no noon break

Who May Avail of the Service?
Retired/Transferred and Resigned Teachers and Employees paid by the PSU

What are the Requirements?
For Retirees
1. Notice to Stop Payment of salary from the Personnel Office
2. Service Record
3. Cancelled Check if retiree received the check after retirement date
4. Official Receipt of Overpayment if paid over the counter

For Transferees
1. Approved Papers of transfer
2. Service Record
3. Certification of Last Day of Service from previous assignment
4. Clearance

For Resigned teachers/employees
1. Letter of Resignation
2. Service Record

Additional:
1. Identification cards/ Authorization letter if the receiver is not the payee.

Duration:
27 minutes (under normal circumstances)

How to avail of the Service?

StepApplicant/ClientService ProviderDuration of Activity(Under Normal Circumstances)Person in ChargeFees
1Submit documents to the person inchargeReceive request for issuance of Cert. of Last Payment2 minutesAuthorized employee
2Wait while the requested certification is being processedCheck records of the requesting party and prepare certification15 minutesAuthorized employee
3Review/check the certification for signature/actual signing3 minutesAuthorized employee
4Forward signed certification for release to authorized party5 minutesAtty. Jose Mario Macarilay
5Get the certificationRelease of the signed certification2 minutesAuthorized employee
End of Transaction
Batanes - Laljaj R. Deza

Cagayan -
Elementary: Marichu Z. Sia
Secondary: Leilanie A. Sion

Isabela, Cauayan, Ilagan, Santiago - Leilanie A. Sion, Rizalina C. Domingo, Laljaj R. Deza

Nueva Vizcaya, Quirino - Aldiadona P. Sedano

Tuguegarao - Lellanie A. Sion

RELEASE OF APPROVED CHECKS/ADA

Schedule of Availability of Service:
Monday – Friday
8:00 am – 5:00 pm no noon break

Who May Avail of the Service?

  • DepEd RO2 Personnel
  • Schools Division Offices
  • Private Lending Institutions (PLIs)
  • External Creditors(suppliers)
  • Private individual who have transaction with the DepEdRO2

What are the Requirements?
(IF PAYMENT IS MADE THRU CHECK)
1. Identification Card (individual claims)
2. Official receipt (original)
3. Special Power of Attorney (original)- if claimant is a representative

Duration:
20 minutes (under normal circumstances)

How to avail of the Service?

StepApplicant/ClientService ProviderDuration of Activity (under normal condition)Person-in-ChargeFees
1Present ID/SPAvalidate the documents presentedWithin 5 minutesNorma Baccay
[Administrative Aide VI]
- for TF & NEAP R

Mary Jane Guillermo
[Administrative Officer I]
- for MDS

Sandra Tagayuna
[Administrative Aide IV]
- for TF Rem.
2Issue the necessary official receipt to confirm paymentattach the original copy of the OR to the Disbursement voucherWithin 5 minutesNorma Baccay
[Administrative Aide VI]
- for TF & NEAP R

Mary Jane Guillermo
[Administrative Officer I]
- for MDS

Sandra Tagayuna
[Administrative Aide IV]
- for TF Rem.
3Client will fill up the required data and sign the receipt portion in the Disbursement Voucher Client will sign in the cash registry book.records in the cash registry book the details of the check and release the checkWithin 10 minutesNorma Baccay
[Administrative Aide VI]
- for TF & NEAP R

Mary Jane Guillermo
[Administrative Officer I]
- for MDS

Sandra Tagayuna
[Administrative Aide IV]
- TF Rem.
If payment is made through Authority to Debit Account (ADA)
1receives the voucher from RDs office and prepares ACIC (Advice of checks issued and cancelled and FINDES (Financial Data Entry system)Within 10 minutesMary Jane Guillermo
[Administrative Officer I]
2LBP validates ADA SubmittedWithin 24 hours(LBP Personnel)
3informs the payee on the amount credited to their account.Within 5 minutesMary Jane Guillermo
[Administrative Officer I]
4Client will issued the necessary official receipt to confirm paymentattach the original copy of the OR to the Disbursement voucherWithin 5 minutesNorma Baccay
[Administrative Aide VI]

Mary Jane Guillermo
[Administrative Officer I]

Sandra Tagayuna
[Administrative Aide IV]
5fill up the required data and sign the receipt portion in the Disbursement Voucher Client will sign in the cash registry book.records in the cash registry book the details of the paymentWithin 10 minutesNorma Baccay
[Administrative Aide VI]

Mary Jane Guillermo
[Administrative Officer I]

Sandra Tagayuna
[Administrative Aide IV]
END OF TRANSACTION

APPLICATION FOR PERMIT AND RECOGNITION OF PRIVATE SCHOOLS

Schedule of Availability of Service:
Deadline of submission of application for government permit is on or before August 30 while application for recognition is on or before February 2 (except SHS) preceding the school year of operation.

Who May Avail of the Service?
Private Schools

What are the Requirements?
1. Sets of documents submitted (preferably 3 sets)
____ Original (owner’s copy)
____ Xerox copies (SDO & RO copy)
2. Indorsement from the Schools Division Superintendent
3. Signed Letter of Application for Government Permit or Recognition
4. Inspection Report of the Division Inspection Team
____ Date of school inspection
____ Who inspected the school
____ Findings
____ Recommendations
5. Xerox copy of Government Permit issued for the previous year
____ Date approved
____ Government Permit No./s
6. Application and Inspection Fee (Php 2,020.00) paid every year
____ Date of payment
____ O.R. No.
7. School Bond (Php 2,000.00) paid during the initial operation of the school
____ Date of payment
____ O.R. No.
8. Board Resolution certified by the Corporate Secretary stating the purpose of the application, the school year and the course offered
9. Philosophy and Goal of the Course
10. List of prospective learners to support the viability of the course
11. Feasibility study, certified true and correct and duly notarized, must including the following: (for the establishment of new school or additional grade level)
____ Purpose and objectives of the proposed school or course
____ Existing schools offering the same course within the locality and distance to the applicant school
____ Demand for the establishment of the school (enrolment in existing school, number of students in the locality and facilities, standards & supportive provisions for effective
____ Availability & adequacy of the school sites
____ Documents of ownership
____ Location Plan (in relation to recreational places and other factors that may not be conducive to the learning process and far from noises /unpleasant odor or dust)
____ Campus Development and Landscaping Plans
____ Pictures
____ Plan of the building
____ Itemized cost of the project (site development, school buildings, quarters, classrooms, equipment, facilities, library, laboratory, annual salaries, maintenance)
____ Financial capacity to sustain and maintain school (resources besides students’ fees)
____ Proposed faculty line-up, administrative and supervisory staff with their corresponding qualifications and intended salaries
12. Articles of Incorporation and By-Laws duly registered with Securities and Exchange Commission
____ Registration in the name of the school
____ Renewal applied is mentioned in the Articles of Incorporation
____ Incorporators/owners are citizens of the Philippines
13. School Site, Building, and Fixtures
____ Documents showing ownership of the school site
____ Original Certificate of Title/ Transfer Certificate of Title
____ Real Property Tax
____ Certificate of Occupancy
____ Floor Plan indicating area and dimension of classrooms & non-academic rooms
____ Pictures of principal’s office, computer room, library, home economics/TLE room, science laboratory, rest rooms, canteen, playground, handwashing areas
____ Pictures of classrooms showing desks, chairs, tables, boards, playground apparatus for Kindergarten, etc.
14. School Governance
____ Organizational Chart
____ Transcript of Records of the school head (MA), teachers, & personnel
____ PRC rating/license of the school head & teachers
____ Notarized employment contract of employees (teaching & non-teaching)
15. Curriculum and Instruction
____ Copy of K to 12 Learning Competencies
____ Class Programs
____ List of Library Holdings (textbooks, instructional materials, supplementary materials)
____ List of equipment and facilities (sports, TLE/EPP, etc)
16. Finance
____ School Budget and Source of Funding
____ Approved tuition fee and other fees
____ Financial statement (GIS) duly audited by a CPA
____Copy of remittances to SSS, Pag-ibig, Philhealth
____Copy of the Income Tax Return filed to the BIR
17. Retirement Plan registered with the Securities and Exchange Commission (SEC) or other related institutions
____ Date of Issuance of SEC Registration Certificate
____ Registration Certificate No.
____ terms of Benefits
18. Inspection Report of the RQAT
____ Date of Inspection
____ Findings
____ Recommendations

Duration:
within 1 month (under normal circumstances)

How to avail of the Service?

StepApplicant/ClientService ProviderDuration of Activity (Under Normal Circumstances)Person In-ChargeFees
1Submit the documents to the Records SectionReceived the documentsWithin 10 minutesNancy Dalumay
[Clerical Aide]
None
2Go to Cashier Section for payment of feesPay the required fees to the CashierWithin 30 minutesLuvina N. Bago
[Administrative Officer V]
Php 2,020
3Forward the documents to the RQAT by the Records SectionReceived the documentsWithin 10 minutesApolinar Q. Taguibao
[Administrative Assistant I]
None
4Initial processing/Evaluation of DocumentsWithin 2 weeks to complete from initial processingQAD-EPS in-charge of the division the school belongsNone
5Deliberation by the RQAT on the application and supporting documents presentedWithin 2 daysLeoncio P. Lumaban
[Chief Education Supervisor]
None
6Ocular inspection of Schools (to be scheduled)Within 5 days to completeLeoncio P. Lumaban
[Chief Education Supervisor] & QAD-EPSs
None
7Deliberation of the RQAT on the results of ocular inspectionWithin 2 daysBervy C. Domingo
[Education Program Supervisor]
None
8Release of Certificate/s of Government Permit/RecognitionWithin 1 week from the completion of the deliberation of results of ocular inspection.Apolinar Q. Taguibao
[Administrative Assistant I]
None
END OF TRANSACTION

Pursuant to Republic Act No. 9485, which is “An Act to Improve Efficiency in the Delivery of Government Services to the Public by Reducing Bureaucratic Red Tape, Preventing Graft and Corruption, and Providing Penalties Therefor” otherwise known as the “Anti-Red Tape Act of 2007”, the Undersecretary for Legal and Legislative Affairs respectfully recommends for adoption by the Department of Education the herein DepEd Citizen’s Charter.